Free visual inspection and a written scope of work before any mitigation begins - photos, moisture readings, and drying logs go in your claim file
The scope we write is the scope we bill. Anything new gets shown to you, in writing, before we touch it.






Damage Restoration Services in Hollis, NY
Damage restoration in Hollis usually means two things: water where it shouldn’t be, and a neighbor’s wall sharing the problem. Most homes here are attached or semi-detached brick builds from the 1920s through the 1940s, so what starts as a soaked basement at one address rarely stays there. Floodline Restoration Co. answers the phone with a live person at any hour, and a background-checked, uniformed crew can be at your door in Hollis the same visit, extraction equipment running. Call (631) 557-5029 the moment you see staining, standing water, or smell that musty, sour note that means mold is already working.
What happens when you call
- 1
A real person answersNo phone trees - you reach a local pro.
- 2
You get an upfront price rangeHonest numbers before anyone is dispatched.
- 3
A background-checked tech heads outLicensed & insured, dispatched right away.
- 4
You approve before work beginsNothing starts until you say go.
Why Hollis Homeowners Choose Floodline Restoration Co.
Hollis homeowners don’t want a sales pitch at 2 a.m. They want a dispatcher who knows the difference between a 11423 basement floor drain backing up and a sewer main surcharge, and a crew that has already worked the same block’s mirror-image layout next door. We’ve handled water, mold, fire, and sewage losses throughout Hollis, including the blocks around Hillside Avenue, Hollis Avenue, and Francis Lewis Boulevard, plus the quieter residential streets south toward Jamaica Avenue.
Every Floodline technician is background-checked, uniformed, and trained to IICRC, RIA, and IFA standards. We carry Dri-Eaz, Phoenix, and Injectidry equipment, and we log moisture readings daily until the structure hits the dry standard. But the reason homeowners call us a second time is simpler: the 90-Day Done Right Promise. It’s a written guarantee, no arguing, no paperwork battles. If it’s not done right, we make it right. Curt Bowman founded this company in 2010 around a dispatch board, not a sales desk, and that’s still how the phone gets answered.
Damage Restoration Services We Offer in Hollis
Water Damage Restoration
Burst supply lines, failed water heaters, and rain-driven leaks are common in Hollis basements, especially in homes still running original cast-iron drain lines. We extract, dry, and document everything, then hand you and your carrier a moisture log. Learn more about our Water Damage Restoration in Hollis.

Mold Remediation
Hollis’s semi-detached brick homes hold moisture in shared party walls, which means mold often spreads laterally into the adjoining unit before anyone notices a smell. We contain, remediate, and verify clearance with the same crew from start to finish. Learn more about our Mold Remediation in Hollis.

Fire & Smoke Damage Restoration
Attic fires and kitchen fires in 1920s and 1930s wood-framed Hollis homes require rapid board-up, soot stabilization, and odor control before secondary damage sets in. We handle the full scope, including direct insurance billing. Learn more about our Fire & Smoke Damage Restoration in Hollis.

Storm & Disaster Restoration
Heavy rainfall over southeast Queens routinely overtaxes the combined sewer system, pushing Category 3 water back through Hollis basement floor drains. We extract, sanitize, and dry the structure, and we know how to assess the mirror-image basement next door before closing the job. For broader weather-related damage, see our Storm & Disaster Restoration in Hollis.

Sewage Cleanup
Raw sewage is a biohazard, not a mop job. Hollis’s aging drain lines and flat outwash geography make sewage backup one of the most frequent calls we take in 11423. We treat it as our Sewage Cleanup in Hollis: a full containment and decontamination project.

Biohazard & Crime Scene Cleanup
We handle these situations with discretion, speed, and full compliance as part of our Biohazard & Crime Scene Cleanup in Hollis. Technicians are trained to IICRC and RIA standards, wear proper PPE, and restore the property to a safe, habitable condition without drawing neighborhood attention.

Reconstruction & Cleanup
Many Hollis restoration jobs end in reconstruction, because water in a finished basement means removed drywall, flooring, and trim. That’s why we offer our Reconstruction & Cleanup in Hollis. Floodline is a full-cycle company: the same crew that ran the extractor rebuilds what needs rebuilding, so there’s no mid-job handoff and no inherited crew from a subcontractor you’ve never met.

Sanitization Services
We use professional-grade antimicrobials and HEPA filtration on surfaces throughout the home, including HVAC registers and basement utility spaces. This is a documented service with a written scope before work begins.

Commercial Restoration
Hollis storefronts along Jamaica Avenue and Hollis Avenue need fast, discreet restoration with minimal downtime. We bill carriers directly and provide photo documentation for adjusters from day one.

Neighborhoods We Serve in Hollis
Our crews are regularly out in the residential streets of Hollis, and we know the housing patterns block by block. Typical response for water and sewage calls in these areas is the same visit when needed, depending on crew location and call volume.
- Southeast Hollis, including the blocks near Hollis Playground
- North Hollis, around Hillside Avenue and 191st Street
- Central Hollis, along Hollis Avenue and Francis Lewis Boulevard
- West Hollis, near the LIRR tracks and 183rd Street
Why Hollis’s Climate & Housing Affect Damage Restoration
Hollis sits on the flat glacial outwash plain that feeds into the Jamaica Bay watershed. The land barely slopes, which means surface water and overloaded storm drains have nowhere to run. During intense Northeast rainfall events, the combined sewer system in this older part of Queens surcharges, and sewage-contaminated water pushes back up through basement floor drains. Category 3 black-water losses are disproportionately common in Hollis compared to higher-elevation neighborhoods a few miles north.
Then there’s the housing stock. Most homes in 11423 are semi-detached brick or wood-frame buildings from 1925 to 1950, with full below-grade basements finished as living or utility space. Deteriorated mortar joints, original cast-iron drain lines, and aged waterproofing membranes make these structures chronically vulnerable to moisture migration. Long-time restorers in Hollis learn one rule fast: always inspect the mirror-image basement of the adjoining semi-detached unit before closing a water or sewage job. The shared masonry party wall and interconnected floor drain slopes mean a backup that looks contained to one address has often already saturated the neighbor’s framing. That liability pattern is specific to southeast Queens’s attached-home streetscape, and it doesn’t show up the same way in neighborhoods with detached homes and separate drain runs.
Pricing for Damage Restoration in Hollis
What you’ll pay depends on the source, the square footage affected, and how long the water has been sitting. But here are honest ranges for Hollis homes:
- Water extraction and drying: $1,800 - $4,200 for a typical finished basement
- Sewage cleanup and sanitizing: $2,500 - $6,500 depending on contamination level
- Mold remediation: $1,500 - $5,000 for a contained area, more if it’s in party-wall cavities
- Fire and smoke restoration: $3,000 - $12,000 depending on burn severity and soot travel
We write a clear scope before any work starts, no surprises on the bill. We also bill your insurance carrier directly, which removes the financial squeeze most Hollis homeowners feel during a loss. Current offers always apply: $50 off any repair over $250, the $89 seasonal tune-up, and a senior and veteran 5% discount.
Service Area - Cities Near Hollis
Floodline Restoration Co. serves Hollis and the surrounding Queens neighborhoods, including home base coverage throughout the borough. If you’re in Queens Village, Oakland Gardens, Cambria Heights, or Fresh Meadows, we can often have a crew to your door just as fast as we can get to 11423.
Serving Hollis, NY - Our Local Coverage Area
We’re based in the Hollis area and know this community well. Use the map below to see our service coverage - if you’re nearby, we can almost certainly help.
FAQs About Damage Restoration in Hollis
Typically the same visit for water and sewage calls, depending on current crew locations. Our dispatchers are live 24/7, not a recording. Call (631) 557-5029 and you’ll speak to a person who can tell you what’s possible right now.
Most homeowner policies cover sudden and accidental water damage, like a burst supply line, but not gradual seepage or neglect. We document everything with photos and moisture logs, and we bill your carrier directly so you don’t have to play messenger.
If mold is on the surface of non-porous material, cleaning may be enough. But in Hollis’s semi-detached homes, mold often hides in party-wall cavities and behind baseboards. We test and inspect before recommending anything, and you get a written scope before work starts.
We do. Direct insurance billing and direct adjuster coordination are standard on every Floodline job. You get photo documentation and daily moisture readings you can hand to your carrier, and we don’t leave you to argue line items alone.
Attached housing. The shared party walls and common basement drainage slopes mean water and sewage problems in one unit routinely affect the neighbor. That changes how we inspect, how we dry, and when we close a job. It’s not something a restorer working detached-home suburbs ever has to think about.
Call Floodline Restoration Co. in Hollis, NY
If you’re looking at a stain on the ceiling or a wet floor drain in your Hollis basement, don’t wait. The damage is working while you read this. Call (631) 557-5029 for a free estimate. A live person answers, day or night. We’ll tell you what’s wrong, what it costs, and what we’ll do about it. Done right, and backed in writing.
Written by Curt Bowman, Owner at Floodline Restoration Co., serving Hollis, NY.
What happens when you call
- 1A real person answersNo phone trees - talk to a local damage restoration pro.
- 2You get an upfront price rangeHonest numbers before anyone is dispatched. No surprises.
- 3We come out and measureLicensed & insured, at a time that suits you - the visit and the quote are both free.
- 4You get the price in writingLine-itemed, yours to keep, and nothing starts until you say go.
What Hollis Customers Say
"Ice maker line had been leaking under the floor for who knows how long. They mapped how far the water had traveled with a thermal camera, dried it from underneath, and saved a hardwood floor two other companies wanted to tear out."
- Kevin Liang"We had a musty smell in the hall closet for months. He tested first, found the leak inside the wall, sealed the area off with plastic before opening anything, and put the whole scope in writing before asking for a signature."
- Rosa Fuentes"Kitchen fire, more smoke than flame. They boarded the broken window the same day, ran air scrubbers for the smell, and got the smoke out of the whole house including the closets upstairs. They dealt with the adjuster directly so I never once had to relay anything."
- Holly Brandt
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